Managed Insourcing

Managed Insourcing is a customer-contact solution in which your organisation brings expertise in-house. Looking for complete peace of mind when it comes to improving customer-contact results, but want to keep the customer contact physically in-house? Then opt for Managed Insourcing. This allows you to focus on your core business while we help you set up customer contact more effectively and efficiently. As the work is carried out on our partners’ premises, the lines of communication are as short as possible, both literally and figuratively.

Our extensive experience in recruitment enables us to recruit the right people for your organisation locally. With our network we have reach throughout the Netherlands and are always able to find the right candidates. We recruit and select the employees and put them on our payroll and this, of course, in coordination with our partners. 

Many of our projects feature a combination of a team on a managed insourcing basis at the partner’s site and a team on an outsourcing basis at our campus in Capelle aan den IJssel. Listen to the experience of the Bijenkorf here


Outsourcing is a customer-contact solution for organisations looking to partially or completely outsource customer contact to VANAD at our campus in Capelle aan den IJssel.

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VANAD Academy and its trainers are enthusiastic and skilled developers and facilitators of inspiring training and education programmes to develop and challenge internal and external

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