VANAD Aloha attend Customer Contact Expo September 27 London.
With customers expecting a seamless experience throughout their journey, the role of customer service is no longer confined solely to the contact centre but to every single interaction across the customer journey.
To keep step with that change, the Customer Experience Zone will concentrate more on the overall customer experience, providing Heads of Customer Service, Customer Experience and Contact Centres with focused seminars and technology providers to meet their changing needs.
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20th International conference and trade show for innovative customer dialogue
26 February to 1 March 2018 // Estrel Congress Center in Berlin
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