Our services

Partnership is the cornerstone of VANAD’s services. Partnerships with our employees and with our customers. With our unique range of insourcing, outsourcing and work from anywhere services, we’re always able to provide the customer-contact solution to fit your organisation’s DNA. Quality starts with recruiting and selecting the right employees.

We discuss with you how to best organise training to bring (and keep) employees up to standard. VANAD Academy’s vision is to inspire and challenge every employee within the VANAD Group to develop themselves to make a difference, today and in the future. These specific customised solutions in customer contact are of immense value to our partners and employees

Managed Insourcing

Managed Insourcing is a customer-contact solution in which your organisation brings expertise in-house. Looking for complete peace of mind when it comes to improving customer-contact

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Outsourcing is a customer-contact solution for organisations looking to partially or completely outsource customer contact to VANAD at our campus in Capelle aan den IJssel.

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VANAD Academy and its trainers are enthusiastic and skilled developers and facilitators of inspiring training and education programmes to develop and challenge internal and external

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