We are the Customer Experience Company
A great Personal Experience
makes our hearts beat faster
About VANAD Engage
We offer the best personal & customer experience. We connect the right people, processes, knowledge, technology and insights. This allows us to continuously deliver added value. We strengthen the power of technology with committed employees. We use available data in a secure way to arrive at smart insights and future-proof business models.
We help make all your customer contacts easy, personal and valuable by taking over (all or part of) your customer service and experience. We do this at our VANAD campus in Capelle aan den IJssel, at your office, from home, or in a hybrid form (virtual). We provide employees and training and guarantee the quality.
Our customers’ challenges
Are you, like Blokker, looking for a partner that offers speed, flexibility and improvements? Do you want to be the best in your industry, just like Ben? Or are you, like Transavia, looking for a partner to get off to a flying start and take your customer experience (CX) to new heights? Read about the challenges faced by our partners and the solution we offer here.
These people turned to us for help
In order to keep up with the rapidly changing consumer in terms of customer contact, Blokker was looking for a partner that offers speed, flexibility and improvements.
The world today is fully digital and that also applies to the Bijenkorf. This means that in the contact centre as well, digitisation is of particular importance to our service.
Transavia was looking for a partner to ensure an even better CX together. Innovation and development of customer contact, with a focus on the customer experience