We are the Customer Experience Company

A great Personal Experience
makes our hearts beat faster

About VANAD Engage

We offer the best personal & customer experience. We connect the right people, processes, knowledge, technology and insights. This allows us to continuously deliver added value. We strengthen the power of technology with committed employees. We use available data in a secure way to arrive at smart insights and future-proof business models.

Our services

We help make all your customer contacts easy, personal and valuable by taking over (all or part of) your customer service and experience. We do this at our VANAD campus in Capelle aan den IJssel, at your office, from home, or in a hybrid form (virtual). We provide employees and training and guarantee the quality.

Our customers’ challenges

Are you, like Blokker, looking for a partner that offers speed, flexibility and improvements?  Do you want to be the best in your industry, just like Ben? Or are you, like Transavia, looking for a partner to get off to a flying start and take your customer experience (CX) to new heights? Read about the challenges faced by our partners and the solution we offer here.

References

These people turned to us for help

In order to keep up with the rapidly changing consumer in terms of customer contact, Blokker was looking for a partner that offers speed, flexibility and improvements.

The world today is fully digital and that also applies to the Bijenkorf. This means that in the contact centre as well, digitisation is of particular importance to our service.

Transavia was looking for a partner to ensure an even better CX together. Innovation and development of customer contact, with a focus on the customer experience

Our people

Daphne
Daphne
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Many different colleagues means many different opinions. That makes my work interesting as my opinion counts too!
Steven
Steven
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VANAD recognised talent in me that I didn't know existed and gives me the opportunity to develop it fully. I am very grateful to VANAD.
Kelly
Kelly
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VANAD is very receptive to giving you the chance to show what you’re capable of.
Carin
Carin
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I was given the opportunity to do what I enjoy doing. Now that I can do this from home, I spend less time on the go, which means I can spend more time with my family
Joost
Joost
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I made my work my hobby and starting every working day has become a pleasure. It’s wonderful to be able to work from home with a nice latte!
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